The brief type: if you are searching for exclusive gemstone or special wedding gift, Leibish & Co. has a sturdy stock of top-notch, colorful, and conflict-free expensive diamonds and gemstones. The family-run company is running online since 1998 with your own touch that has had received repeat company from around the world. Leibish & Co. makes it easy purchasing loose stones or even to use their no-cost “Design your own personal” instrument to carry the perfect bit of jewelry alive. With decades of expertise and good design under their strip, Leibish & Co. is found on the verge of expanding their stock to watches and other add-ons.
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When Leibish Polnauer founded his first on line diamond company in 1998, it took nearly a full time to hook up near meload a single picture and explanation to his site â but he was a visionary whom watched possible inside fledgling world of ecommerce. “as he sees the possibility in a concept, he will do everything in the power to progress along with it,” said Benji Margolese, Director of Content advertising for Leibish & Co.
Leibish developed an effective, family-run process together with his wife and children helping in authority opportunities. They have expanded an effective web based business with workplaces positioned across the world. Leibish & Co. is a leader in distinctive colored expensive diamonds and gemstones that are difficult to get in other places. Their diamonds are also conflict-free, basically a key point for all shoppers.
“individuals visited all of us since they search for some thing somewhat different, something more unique than the rest of us has actually,” Benji mentioned.
While Leibish & Co. offers high-quality traditional expensive diamonds, the firm focuses on colorful, distinctive precious jewelry. When asked why the company has this type of a higher consumer return rate, Benji easily pinpoints the primary reason.
“It really is a combination of exemplary services and products, fantastic service, and jewellery crafted toward highest quantities of excellence,” the guy said. “The jewelry we make isn’t your daily, mass-produced form of item. Every piece is actually custom-made to completely fit the diamond or gem chosen because of the customer.”
A household Affair With individual Service
Leibish & Co. is actually a true family company, with Leibish’s family members playing important functions when you look at the organization.
Leibish functions as creator and chairman of the company, while their partner, Rosi, will be the company’ Events Manager. Their unique eldest child, Chavi, functions as the Lead Jewelry Designer â that will be a huge duty since custom jewellery accocunts for a lot more than 50percent from the business’s company, Benji said.
Leibish’s eldest boy, Yossi, is the President of Leibish & Co. Another son, Shmulik, that is a graduate in the Gemological Institute of The united states, is the main Diamond Buyer when it comes down to business. “Shmulik is actually, honestly, one of most talented shade diamond experts in the industry,” Benji mentioned.
Leibish’s boy Itzik could be the organizations COO and runs its ny office on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five young children, may be the company’s CFO.
“As one of the longtime people in the group, i will let you know that, even though there isn’t any relationship, they give consideration to me personally, and others, part of their family,” Benji mentioned. “We all bring our personal knowledge on the company, but interact to consistently grow the organization.”
Clients are additionally treated like household at Leibish & Co., where business invests energy into individual service and product sales. “have you ever managed one particular representative, eg, that’s the same individual you are going to usually handle, whatever you may be phoning or composing in about,” Benji mentioned. “we do not believe in moving clients to different divisions when they have a question or certain concern they want to handle.”
Customers result from All Over the World
Leibish features multiple distinct clients: discover consumers, just who mostly shop through website, stores, and people in trade company, just who generally check out the organizations major workplaces in ny, Israel, and Hong Kong.
Almost all of Leibish & Co.’s customers are from the usa. The after that best market is Canada, followed closely by the uk, Australian Continent, Hong-Kong, additionally the rest of European countries.
Consumers at every stage of existence shop at Leibish & Co., though nearly all are amongst the many years of 35 and 54, Benji said. Also, the company garners approximately 300,000 internet site visits each month â and keeps almost all of its clients coming back.
“along with a 70percent return buyer score, we stay among the most well-known companies within our niche,” he mentioned.
Colourful Diamonds & Gemstones With a “Design yours” Option
Leibish & Co. holds high-end jewelry, and preserves inventory mobility, specifically for web customers, Benji stated. The business sells numerous loose diamonds and important gems, but its crucial goods are personalized jewellery productions.
“We keep a large selection of multicolor diamond and gem stone jewelry, which includes from the rarest colors actually observed,” he stated. “the audience is recognized most readily useful by the bread-and-butter services and products â yellowish diamond and green diamond involvement bands. However, we offer diamonds of almost every color, and valuable gemstones â including sapphires, emeralds, and rubies. We sell jewelry constructed with colorless expensive diamonds, as well, but our very own knowledge is in the arena of tone.”
For clients who have something in mind and require help that makes it an actuality, Leibish & Co. supplies a “Design your” jewelry tool, which Benji mentioned is actually the hottest product.
“Obviously, when looking for an unique portion, men and women frequently desire particular rocks and establishing styles they’ve currently dropped deeply in love with,” the guy mentioned. The “Design Your Own” device enables consumers to construct a piece by using the material, setting, and metal of the option.
“permits these to bring their own goals your â with these knowledge in craftsmanship,” Benji told united states.
Accessories & New on line Tools waiting for you for Leibish & Co.
since it looks toward tomorrow, Leibish & Co. is slowly changing toward higher-ticket things and more item diversity. The firm feels comfy branching out over new products due to the determination and love it applies to perfect the recent creations.
“we now have talked about presenting lots of add-ons â particularly deluxe watches, purses, and even pens,” Benji said. “But we decided to wait until we 1st perfected all of our primary line of product, that’s diamond jewelry.”
Leibish & Co. can also be researching ways to continue perfecting the common internet site, too. A proven way it intends to boost the on-line experience is through bringing in enhanced real life characteristics, which will provide digital shoppers a lot more of an in-store knowledge.
As a company with its origins in colorful expensive diamonds and ecommerce, Leibish & Co. consistently innovate in a conventional sector which views change just like the exception, not the guideline.